General

steel-tea-pot

What is the warranty coverage period for my teapot?

As we strive for our customers to always be satisfied, VIVA Scandinavia offers a 2-year warranty against manufacturing defects. All you have to do is bring the
product and receipt back to the shop where you bought it. Alternatively, you can
contact VIVA Scandinavia by email or Facebook. We will always do our very best
to help you!

Who do I contact when I have a complaint about a Viva Scandinavia product?

You can take the product and its proof of purchase back to the shop where you bought it or contact us through Facebook or by Email.

Can I acquire spare parts of Viva Scandinavia products?

Yes, various parts such as lids, knobs, handles can be acquired by contacting us through Facebook or by Email.

Where can I buy Viva Scandinavia products?

You can buy Viva Scandinavia products online at viva-scandinavia.com or at the better specialist tea shops, cookery shops, and department stores. Please check our website for more information under section “where to buy”.